COVID Workplace Cleaning

Cleaning physically removes germs and dirt from a surface, while disinfecting is when you use chemicals to kill the germs that are present on a surface. It is important to know that you cannot disinfect a dirty surface, so we must always clean first, then disinfect.

We use a 3 step process as recommended by Safe Work Australia:

1. Thoroughly clean the surfaces first.
2. Apply the hospital grade anti-viral disinfectant to the surface and leave on the surface for a minimum of 10 minutes so the active ingredients in the disinfectant can kill the virus.
3. Wipe the disinfectant off the surface.

High touch points are any surfaces that are frequently touched by multiple people – for example, door handles, counters, taps, buttons, light switches, remote control devices, cupboard handles, fridge handles, microwave buttons and handles, EFTPOS machines, trolleys.

In this service we clean and disinfect surfaces in buildings and vehicles where there may be a suspected case of COVID-19, and this service can be done as a stand-alone service, or as a regular disinfection service to reduce the risk of viral contamination.

We use our 3-step of process:

1. Clean the surface first.
2. Apply a TGA approved, hospital grade anti-viral disinfectant and leave on the surface for a minimum of 10 minutes to “dwell” or “cure”.
3. Wipe the product off surface.

A high touch point clean focuses on cleaning and disinfecting surfaces that are touched by multiple people each day i.e door handles, counters, taps, buttons, light switches, remote control devices, cupboard handles, fridge handles, microwave buttons and handles, EFTPOS machines, trolleys, shared company vehicles etc.

A precautionary disinfecting clean covers all of the high touch points as well as all

Office Areas: telephones, keyboards, desks, computer mouse, books, personal desk items, private company vehicles etc.

Schools: classrooms, libraries, sport facilities, desks, lockers, bathrooms, dining areas, school hall, boarding house areas, staff rooms, reception areas etc.

Childcare Centres:  Books, toys, play equipment, changing areas, lockers etc.

Food Preparation Areas:  Cool rooms, cooking equipment, dining areas, serving areas etc

Warehouse/Industrial Areas: Machinery, vehicles, fork lifts, shelving, lunch rooms, store rooms, locker rooms, bathrooms, office areas, etc.

Retail Areas:  Point of sale, counters, display areas, change rooms, back of house areas, bahtrooms etc.

When booking this service, it is important to understand that this is a specialised disinfection service, as opposed to a regular business cleaning service.

Vacuuming carpets, mopping floors, stacking, and emptying dishwashers, picking up plates, kitchen duties and generalised bathroom cleaning are not included in this disinfection service.

However, should you wish to have a precautionary clean and a fully inclusive deep cleaning service done at the same time, please let one of our team know when booking.

Sometimes referred to as a pandemic or terminal clean, this service is for suspected or confirmed cases of COVID-19, and as such, require a full disinfection of your site as well as any vehicles, forklifts and general business equipment.

Our COVID Response Team will be wearing full hazmat PPE, and, using a TGA approved hospital grade anti-viral disinfectant, sanitise your site including all touchpoints of all areas including personal workspaces, walls, and floors.

They will first clean the surfaces, and then use a combination of hand application, spraying and fogging/misting to ensure all areas, including hard to reach areas, are fully treated by the hospital grade anti-viral disinfectant.

This multi-level approach ensures the product penetrates all areas of your site.

Should you require further peace of mind, we will swab the affected area (i.e. desk, chair etc) and do an ATP (adenosine triphosphate) test, to track cleaning efforts and verify if they have been effective (extra charges for this service apply).

Please note that ATP systems do not detect viruses directly. However, COVID-19 infected material that contains biological residues will be detected by an ATP System (source: Hygiena).

This depends on the size and type of your site, as well as the number of operatives in our Cleaning Response Team.  The bio-fogging component of the service is relatively fast, however for a COVID-19 clean, all surfaces must first be cleaned, and then the hospital grade anti-viral disinfectant is then applied and must ‘dwell’ or ‘cure’ on the surface to allow the active ingredients in the product to do their work and kill the virus.

We only use hospital grade anti-viral disinfectants to clean your site as follows:

Netbiokem – TGA code: 336972

Viraclean – TGA code: 69000

Virex – TGA Code:  153031

CounterFlu – TGA Code:  332361

Please note that when we arrive on-site at a confirmed COVID case, our operatives will maintain a personal distance of 10m from any of your staff members, and  we respectfully request that you not directly hand them any keys etc, but place them in a pre-agreed location so that our COVID Response Team can be in full HAZMAT PPE prior to touching the keys/access cards etc.    This is not only for social distancing purposes, but also to avoid being a close contact should someone unknowingly have COVID.

Yes, the products that we use for disinfection cleaning are as follows:

Netbiokem – TGA code: 336972

Viraclean – TGA code: 69000

Virex – TGA Code:  153031

CounterFlu/Vapor-Q- TGA Code:  332361

The Department of Health advises that hospital grade disinfectants must meet government standards. Claims that a disinfectant has an effect against any virus must be expressly permitted by the TGA before being used in consumer advertising (including on the label).

In response to the COVID-19 pandemic, the TGA has permitted SARS-CoV-2 and COVID-19 virus claims for products that have been entered onto the official Australian Register of Therapeutic Goods (ARTG). (Source: Australian Government Department of Health, Therapeutic Goods Administration).

This is where we use a machine to disseminate a ‘fog’ or very fine mist which penetrates areas which often cannot be reached by conventional cleaning, including walls, floors, carpets, soft fabrics.

The process of fogging is a rapid and efficient method to treat a site which has had a COVID-19 confirmed case. Bio-fogging is always done on an empty site, and our cleaning operatives wear full hazmat while providing this service.

1. Follow our carefully assessed safety measures (SWMS).
2. Donn their hazmat person protective equipment prior to entering site.
3. Clean and sanitise the front door/entry way prior to entering.
4. Clean all surfaces.
5. Apply hospital grade anti-viral disinfectant by either hand, spray or bio-fogging.

1. Once outside the building, they will doff their hazmat PPE gear and dispose of in a legally compliant manner.
2. Contact our office to arrange for the Certificate of Completion to be sent to you for proof of service.

We recommend that you allow up to 2 hours after we have completed the service, before re-entering the site.

During the pandemic we have not had a single adverse reaction from any of the sites we have cleaned, which includes schools, retail sites, child care centres, aged care facilities, food distribution centres, restaurants, assisted living group homes etc, however we recommend you exercise your own judgement, and do your own due diligence on the products to ensure you feel comfortable.

Yes, at the completion of the service, we will provide Certificate of Completion for your service.

We recommend having a contingency plan in place should your site get a confirmed case. As part of your contingency with Cleancorp, we will have your details in our system, so that we can mobilise a COVID Response Team to you as quickly as possible. In metropolitan areas, our turnaround times are 1-3 hours, and regional areas may take up to 24 hours.

As a COVID-19 confirmed case, your organisation will go to the top of our work schedule for the day, which means your site will be disinfected quickly, efficiently and discreetly.

For Strata buildings it is imperative that the Strata Manager and/or the Building Manager advise all residents that there is to be a COVID-19 service, so that our COVID Response Team can conduct your service safely and efficiently.

While the service at your Strata building is being conducted, please ensure all staff and residents stay inside their residences and DO NOT walk through the fog or mist while the service is being carried out, and to allow 2 hours after the service has been completed, before using any common areas that have been treated.

We strongly recommend staying in touch with Residents during this time, to manage any queries or concerns they may have.